Reconciliation and Finance Reports

1. Report

The Report is designed to let you easily obtain reports directly from the portal. You can also receive reports via SFTP if specified in your requirements.

Report List

On the Report List page, you can search reports using various conditions.

Select a generating level or Store Name/ID to search for the reports you need.
You can also search by Name or Settlement Date to locate reports more accurately.

Note: Report access is controlled by user permission. Lower-level users cannot search or access higher-level reports. For example, a merchant user cannot view acquirer or group reports.

For more details, please refer to https://developer.evonetonline.com/update/docs/reconciliation-guide#/

2. Finance

The Finance module provides financial-related and records.

Balance

The Balance page in the portal provides merchants with a clear view of their settlement status and transfer progress. Key fields are explained below:

Basic Information

Total Balance: The total amount accumulated from all settled transactions up to yesterday (with one-day delay from transaction details).
Transferable Balance: The portion of funds that has met both settlement cycle (T+5 working days) and minimum transfer amount requirements, and is ready to be transferred.
On Hold Balance: The portion of funds still under the settlement cycle, or temporarily withheld due to not reaching the minimum transfer threshold.
Next Transfer Date: The upcoming scheduled payout date if conditions are met.
Settlement Level: Indicates the payout level.
Transfer Cycle: Settlement frequency.
Transfer Currency: The currency in which settlement is made.
Transfer Fee: The fixed fee charged per transfer.
Minimum Transfer Amount: The required minimum balance for initiating settlement.
Transfer Account Information: This section displays the registered settlement account details.

Transfer Record

Transfer Time: The date when funds were transferred out.
Transaction Timeframe: The range of transaction dates covered in this settlement.
Net Settlement Amount: The total eligible transaction amount minus refunds/chargebacks.
Transfer Fee: The fixed settlement fee deducted per payout.
Transfer Amount: The actual amount remitted after deducting fees.

Example

Transactions from 09/09/2025 – 14/09/2025 reached the minimum requirement and were settled on 19/09/2025, with a total transfer amount of 3,901.74 USD after deduction of the 10 USD transfer fee. Later, transactions from 15/09/2025 – 17/09/2025 were settled on 24/09/2025, with a net settlement of 5,808.22 USD.